Lilo blog

How to Make Booking.com Work Harder for Your Hotel

Booking.com isn’t just another online travel agency, it’s the world’s largest shop window for hotels. Every day, millions of travelers scroll, compare, and click. For General Managers, the question isn’t whether to use Booking.com, but how to make it a profit driver instead of just another middleman. The answer lies in strategy: how you present […]

What Would Airbnb Do? Lessons Hotels Can Steal from Hosts

Let’s face it, Airbnb didn’t just shake up travel, it changed what guests expect. Hotels have always focused on service, consistency, and polish. Airbnb brought in something else entirely: personality, local flavor, and that “I’m not just guest #8437547” feeling. Hotels still have the edge with teams, systems, and structure. What’s often missing? A more […]

Hotels Then vs. Now: How Gen Z Changed Everything

Forget stuffy lobbies and the old way of doing things in hotels. This generation expects something totally different from their stay. Do you feel like hotels are stuck in the past? For years, they mostly did things one way: fancy lobbies, polite staff, and a mini-bar that cost a fortune. But guess what? A whole new […]

Navigating Rising Costs: The Impact of New Tariffs on U.S. Hotels

Hotel procurement manager reviewing budget and supply costs impacted by new tariffs

Recent and planned tariffs on imports from Canada and Mexico are creating new challenges for U.S. hotels. These two countries supply critical materials, furnishings, and food items hotels depend on daily. The tariff impact on hotels is pushing procurement teams to manage buying processes carefully to control rising costs without sacrificing guest satisfaction. Key Areas […]

Best Practices for AI in Procurement

Best Practices for AI in Procurement

Effective AI integration in procurement requires clear goals and a strategy to scale up. Curious about overcoming procurement AI integration challenges? Read on.