What Would Airbnb Do? Lessons Hotels Can Steal from Hosts
Let’s face it, Airbnb didn’t just shake up travel, it changed what guests expect. Hotels have always focused on service, consistency, and polish. Airbnb brought in something else entirely: personality, local flavor, and that “I’m not just guest #8437547” feeling. Hotels still have the edge with teams, systems, and structure. What’s often missing? A more […]